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FAQ.
Common questions before you write.
FAQWhat is the difference between Innovator and Glider?
Innovator is a classical-based nylon crossover guitar. Glider is an acoustic/jazz OM-body-based nylon guitar. Both share a similar body depth, about 85-105 mm. Innovator comes by default with a neck without a truss rod; Glider comes by default with a truss rod. Innovator stays closer to a classical guitar voice, while Glider has a very distinctive sound for players looking for something different.
FAQDo all NOVA guitars have a truss rod?
All NOVA steel-string guitars, all acoustic bass guitars, and Glider include a truss rod as standard. Other nylon-string guitars can be built with a truss rod as a custom build.
FAQCan you build a custom guitar with a different neck shape?
Yes. For a custom build we can discuss neck profile, nut width, string spacing, scale feel, and hand size before confirming the specification.
FAQHow long does a custom build usually take?
Most custom builds are ready in 6-8 weeks. More unusual requests can take longer, and we confirm timing before the build starts.
FAQCan I try the guitar at home?
In-stock guitars include a 30-day home trial counted from delivery. If you change your mind, contact us within that window and we will guide the return process.
FAQCan you help me choose the right NOVA?
Tell us what you play, what you use now, and what sound or neck feel you want. We will point you toward the right NOVA model and available instruments.